A Taxonomy of Social Cues for
When using the taxonomy, please cite as Feine, J., Gnewuch U., Morana S. and Maedche A. (2019): “A Taxonomy of Social Cues for Conversational Agents” International Journal of Human-Computer Studies. To read the paper, please click here.
The CA starts the conversation and is the first to say something about a topic.
CA goes first during an interaction.
The interaction order in conversations impacts the perceived personality type of the agent. Agents always going first are perceived as dominant (Nass et al. 1995; Moon, Nass 1996; Moon, Nass 1998; Nass, Moon 2000; Fogg 2003).